Reservations are only valid in written form. We ask that you pay a deposit of 30% by bank transfer. This can be done without bank charges by way of IBAN and BIC codes.
Our specified prices are per person, per day, incl. gourmet catering, excl. 2.60 EUR local tax per person, per day (children up to 15 years old are exempt from this tax).
For shorter stays of up to 3 days, we may charge a short-stay fee of 10%.
We are a partner in the European Travel Insurance programme! Even though you may be looking forward to your holiday now, unfortunately we know that something unforeseeable can always come up. As such, we recommend that you take out travel insurance, which we offer in two forms start.europaeische.at/hsp?AGN=10018901
Otherwise the following rules apply:
When planning your arrival, please note that the rooms are available for check-in from 15:00 during winter and from 12:00 during summer. On the day of your departure, we ask that you check out of your room by 10:00 at the latest. If you will be arriving after 22:00, we ask that you inform us of this in advance.
On the day of your departure, you are welcome to use our spa facilities, for a fee. Please let us know in advance at reception. Opening times 14:00 to 19:00 Price per adult: 25.00 euros
WiFi is available throughout the entire hotel, free of charge. The login information is available from reception. Additionally, each room has one of the hotel’s own SUITPAD tablets for guests to use.
On the hotel premises, guests can use the private hotel car park or a parking space in the underground car park (limited availability), free of charge. On the day of your departure, you must vacate the underground car park by 11:00 a.m. at the latest If you will be checking out later than this, please use one of the outdoor parking spaces! We would be happy to assist you with your luggage.
You can pay your bill at the hotel in cash, using an EC card, or any major credit card (VISA, EUROCARD, MASTERCARD). Please be aware of your card transaction limit!
You can find our bank account details here.
Please understand that children under 14 years of age are not allowed to enter the sauna area.
The ski storage for all of your ski equipment is available at Intersport Pregenzer, at the valley station.
No pets are allowed at the hotel – we apologise for any inconvenience this may cause and ask for your cooperation!
Smoking in the rooms and spa facility is strictly prohibited. Smoking is only permitted in the designated smoking areas.